Support

The GoldMine Support Services team exists to deliver world-class support to you, our valued customers.

GoldMine Product Support (a division of ivanti) is provided by our publisher, Ivanti. The Self Service Support Portal below will redirect you to the Ivanti Support Portal to get assistance. Technical support is available to all customers with a current maintenance and support agreement.

For phone support: please call 1.801.308.8047, option 6

*START HERE: SUPPORT PORTAL

Access the Ivanti Support Portal for GoldMine.
CREATE A CASE: Login to register a case and request a call back. Select ‘GoldMine’ to find your product.

Community

Join the free Community for tips from other users

Knowledgebase

Search our online Knowledgebase to benefit from the same tool used by the GoldMine Support staff

Additional Support Option Links:

For phone support:

please call 1.801.308.8047, option 6

For all phone menu options:

please see: Phone menu navigation